Policy

Shipping policy

Dispatch times, delivery estimates and worldwide shipping information for quackity.shop orders.

Shipping Policy

At quackity.shop, we're all about making your shipping experience as smooth and joyful as possible. Let's walk through our shipping details with a dash of fun!

Pre-Order Details 📦

  • All About Pre-Orders: Most of our products are available for pre-order and usually take around 2 - 3 months for them to arrive, as you'll see on our site. This means we have limited inventory and exchanges are not common.

Shipping Process 🏃‍♂️💨

  • Quick on Our Feet: As soon as our products touch down at our Partner's Warehouse, we're lightning-fast! Your order is shipped straight away to you⚡.
  • Track Your Shipment: Once it's on the move, you'll get a tracking number to follow your order🚪.

Oops, Did We Make a Mistake? 🤔

  • If something's not quite right with your product, our return policy is your go-to guide for how to make it right. Just check it out for easy steps!

Return Time Frame ⏳

  • 30-Day Return Window: Keep in mind, you've got 30 days from delivery to return.

Handling Delays 🕒

  • Stay Updated: If we are facing any unexpected delays, we'll shoot updates straight to your email 📧. Got questions? Drop us a line at contact@quackity.shop, and we'll send you updates.

Additional Points ✨

  • Going Global: Shipping across the globe? Note that times and costs may vary, and keep an eye out for customs fees or import taxes 🌍.
  • Costs Made Clear: We calculate shipping fees based on size, weight, and where you are on the map 🗺️. Full details at checkout!
  • Changing Addresses?: Need to update your shipping address? Let us know as soon as possible on contact@quackity.shop! We can only make changes before your order flies out 🕊️.

Here to Help! 🙋‍♀️

  • Any Questions?: Our friendly customer service team is here to help with any queries or concerns about your order. We're just a message away at contact@quackity.shop